Monday, May 14, 2012

Breaking: Eventbrite: "We will issue refunds"

Got confirmation from Eventbrite that those who request refunds for this event will in fact get them. The company was mum about total sales for the event, making it impossible to determine the scale of the fraud perpetrated in Austin on Saturday. If you attended Saturday's show, you can contact Eventbrite here. My own refund hasn't been processed yet but when it is, I'll post here.

Hi Julie-

I can't give you any sales information about ticket purchases for this event--we don't share that level of detail for any individual organizer or event.
What I can tell you is that yes, we have refunded purchases for events that were marketed fraudulently. And we will be issuing refunds to ticket-buyers for this event who contact our support team.

Thanks,
Vanessa

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